Cookie Policy

What Are Cookies?

Cookies are small text files that websites store on your device when you visit them. They help us remember your preferences, keep you logged in, and understand how you use cub.ooo so we can make it better.

About Us

How We Use Cookies

Essential Cookies (Always Active)

These cookies are necessary for cub.ooo to work properly. They can't be turned off:

• Authentication: Keep you logged in to your account
• Security: Protect against unauthorized access and fraud
• Session Management: Remember your preferences during your visit
• Load Balancing: Ensure the app works smoothly for all users

Analytics Cookies

These help us understand how people use cub.ooo so we can improve it:

• Mixpanel: Tracks how features are used to help us build better ones
• Usage Analytics: Shows us which parts of the app are most helpful
• Performance Monitoring: Helps us fix bugs and improve speed

Note: Analytics cookies don't identify you personally - they just help us understand patterns in how the app is used.

Communication Cookies

These help us provide customer support and send you important updates:

• Intercom: Powers our customer support chat feature
• Email Preferences: Remember how you want to receive notifications
• Support History: Help our support team assist you better

Third-Party Cookies

Some cookies are set by third-party services we use to make cub.ooo work:

Your Cookie Choices

Browser Settings

You can control cookies through your browser settings:

• Block all cookies (this may break some website features)
• Delete existing cookies from your device
• Set your browser to ask before accepting cookies
• Block third-party cookies while allowing first-party ones

What Happens If You Disable Cookies

• Essential cookies disabled: cub.ooo won't work properly - you may not be able to log in or use key features
• Analytics cookies disabled: The app will work fine, but we won't be able to improve it based on usage data
• Communication cookies disabled: Customer support features may not work as expected

How Long Do Cookies Last?

Updates to This Policy

We may update this cookie policy occasionally to reflect changes in our technology or legal requirements. We'll notify you of significant changes via email or app notification.

Questions About Cookies?

If you have questions about how we use cookies or want to know more about your privacy options, contact us at hello@cub.ooo hello@cub.ooo